Privacy Pledge
Rev. 11/2021
Facts: What does Regions do with your personal information?
Why? |
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some (but not all) sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do. |
What? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
|
How? |
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Regions chooses to share and whether you can limit this sharing. |
Reasons we can share your personal information |
Does Regions share?
|
Can you limit this sharing?
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For our everyday business purposes, such as to process your transactions, maintain your account(s), respond to court orders and legal investigations or report to credit bureaus |
Yes
|
No
|
For our marketing purposes, to offer our products and services to you |
Yes
|
No
|
For joint marketing with other financial companies |
Yes
|
No
|
For our affiliates’ everyday business purposes, including information about your transactions and experiences |
Yes
|
No
|
For our affiliates’ everyday business purposes, includinginformation about your creditworthiness |
Yes
|
Yes
|
For our affiliates to market to you |
Yes
|
Yes
|
For nonaffiliates to market to you |
No
(Although we may share aggregate information that does not contain personal identifiers.) |
We don’t share personal information.
|
To limit our sharing |
Please note: If you are a new customer, we can begin sharing your information 30 days from the date we provide this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. |
To limit direct marketing contact |
Please note: Direct marketing is email, postal mail and telephone marketing. Even if you limit direct marketing, we may still contact you to service your account or as otherwise allowed by law. |
Questions? |
Call 1-800-734-4667 or visit our Privacy & Security section at www.regions.com. |
Who we are | |
Who is providing this notice? | This notice is provided by Regions Bank and other companies with the Regions name. |
What we do | |
How does Regions protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and secured buildings. Our internal policies and procedures provide additional safeguards for the protection of customer information and prohibit employees from accessing customer information except for legitimate business purposes. |
How does Regions collect my personal information? | We collect your personal information, for example, when you:
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Why can’t I limit all sharing? | Federal law gives you the right to limit only:
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What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply individually unless you tell us otherwise. |
Definitions | |
Affiliates |
Companies related by common ownership or control. They can be financial and nonfinancial companies. |
Nonaffiliates |
Companies not related by common ownership or control. They can be financial and nonfinancial companies. |
Joint marketing |
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include financial companies such as insurance companies and product and service marketing companies. |
Other important information |
You may have other privacy protections under some state laws. We will comply with applicable state laws as to information about you, including medical information. Accounts with California or Vermont addresses will be treated as if you opted out of joint marketing arrangements. For Vermont residents only: We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures. Additional information concerning our privacy policies can be found at https://www.regions.com/about-regions/privacy-security or call 1-800-240-2948. For Nevada residents only: We are providing you this notice under state law. You may be placed on our internal Do Not Solicit List by following the directions in the “To limit direct marketing contact” section. Nevada law requires we provide the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; phone number: 702-486-3132; email: bcpinfo@ag.state.nv.us. |
Do Not Call Policy |
This notice serves as the Regions Do Not Call Policy required by the Telephone Consumer Protection Act. Our associates receive training on how to document and process opt-outs for telephone marketing calls. Consumers who request to no longer receive these calls will be placed on our internal Do Not Call list. Regions will not contact any consumer on the federal or state Do Not Call registries, unless allowed by law. |
This privacy pledge is also available in PDF format in English.