Regions Help & Support

We provide many ways to conveniently pay your bill:

• Through Regions Online Banking (select Regions Loan and Credit Payments and transfer the payment from your Regions deposit account)
• Through Regions Mobile app (select transfers and select internal transfer to transfer the payment from your Regions deposit account)
• At a Regions Branch
• By calling 1-800-231-7493
• By regular mail:
  • Regions Consumer Loan Processing
    PO Box 71295
    Charlotte, NC 28272-1295
• By overnight mail:
  • Loan Servicing Dept
    2090 Parkway Office Circle
    Hoover, AL 35244
• By Automatic Payment Draft (Access the Automatic Debit Authorization form, then complete, print and follow the directions in the form to process your request.)

Enrollment in Online Banking requires eligible Regions accounts. To enroll in Online Banking, you must have either a Social Security or Tax Identification Number or use alternative enrollment procedures available by visiting a branch. Mobile Banking, Regions Mobile Banking app, Alerts, Notifications, Text Banking and Mobile Deposit require a compatible device and enrollment in Online Banking. All are subject to separate terms and conditions. There is no fee to access Online Banking or Mobile Banking, but fees may apply to certain products and services offered through Online Banking and Mobile Banking. Mobile Deposit may be subject to fees. Your mobile carrier’s messaging and data fees may apply. You must be at least 18 years of age to use Regions Bill Pay or Zelle.® U.S. checking or savings account required to use Zelle.®