Help and support

Contact Us By Phone

You can also browse or search our frequently asked questions or find a branch.

Cards

  • Visa Debit Card Customer Service
    1-800-295-8472
  • Regions Credit Card Customer Service
    1-800-253-2265
  • Lost or Stolen Regions Debit Card     
    1-800-295-8472

Mortgage & Lending

  • Regions Mortgage Customer Service
    1-800-986-2462
  • Regions Mortgage Origination Center
    1-877-536-3286
  • Home Equity Loan or Line
    1-800-986-2462
  • All Other Loan Servicing
    1-800-231-7493

Corporate & Commercial

  • Regions Commercial Client Services (support for Commercial/Corporate online services: Regions OnePass, iTreasury, Quick Deposit, CentreSuite, etc.)
     
    1-800-787-3905
  • Real Estate Capital Markets Agency and CMBS Loan Servicing
    1-877-900-6272

Home-Improvement Loans through EnerBank

EnerBank Customer Service

1-888-390-1220, option 1

Learn more about EnerBank payment options.

Customer assistance program

Missed a payment? Unable to pay your bills for a short period of time or for the long term? Learn about our customer assistance program.

Activity Verification Alerts

Periodically, Regions my call you or ask you to call to verify activity, such as an unusually large purchase or a change to an email address on file. These calls help us ensure the security of your account.

Ascentium Capital Customers

For all inquiries, please reach out to Ascentium Capital customer support.

 

 

Local Branch

So that our branches can best serve walk-in visitors, we provide toll-free Contact Center bankers who can assist with your everyday banking needs. If you have a matter that cannot be resolved over the phone, please visit a convenient Regions branch to speak with a local representative.